Privacy Policy

1. Introduction
Real Estate Untold ("we," "our," or "us") is a dba of REU Enterprises LLC. We are committed to protecting your personal information and being transparent about what we collect and how we use it. This Privacy Policy applies to our website (www.reuntold.com), our Skool community, our online courses and programs, and any other services we offer (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.

2. Information We Collect

2.1 Information You Provide Directly
- We collect information you voluntarily provide when you:
- Register for a free challenge or paid program
- Purchase a product or service
- Create an account in our Skool community
- Contact us via email or through our website
- Fill out forms or surveys

This information may include your name, email address, phone number, billing address, and payment information. Payment information is processed securely by third-party payment processors and we do not store your full credit card details on our servers.

2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain information including:
IP address and browser type
Pages visited and time spent on our website
Referring website or source
Device type and operating system

This information is collected through cookies and similar tracking technologies. See Section 6 for more on cookies.

2.3 Information from Third Parties
We may receive information about you from third-party platforms such as Facebook if you interact with our ads or pages, or from payment processors in connection with your transactions.

3. How We Use Your Information
We use the information we collect to:
Deliver the products, programs, and services you have purchased or registered for
Send you information about your account, purchases, and program access
Send marketing communications about our programs, challenges, and offers — only to those who have opted in
Respond to your questions and provide customer support
Improve our website and services
Comply with legal obligations
Process payments and prevent fraud

We do not use your personal information for any purpose not listed above without your explicit consent.

4. We Do Not Sell Your Data
Real Estate Untold does not sell, rent, trade, or otherwise transfer your personal information to third parties for their marketing purposes. Your information is not a product. We will never sell your data to advertisers, data brokers, or any other third party.

5. Sharing Your Information
We may share your information only in the following limited circumstances:
Service Providers: We work with trusted third-party vendors who assist in operating our business, such as email marketing platforms (e.g., GoHighLevel), payment processors, and community platforms (e.g., Skool). These providers only receive the data necessary to perform their services and are contractually required to protect your information.
Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
Business Transfers: If Real Estate Untold is acquired or merges with another entity, your information may be transferred as part of that transaction. You will be notified of any such change.
With Your Consent: We may share your information in any other circumstance with your explicit consent.

We do not share your information with any other third parties beyond what is described above.

6. Cookies and Tracking Technologies
Our website uses cookies — small text files stored on your device — to improve your experience. Cookies help us understand how visitors use our site and allow us to remember your preferences.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Services may not function properly without cookies.
We may also use pixel tags and similar tracking technologies from advertising platforms such as Facebook to measure the effectiveness of our advertising campaigns. These tools may collect information about your interactions with our ads.

7. SMS Communications and Mobile Messaging

7.1 SMS Opt-In
By providing your mobile phone number and affirmatively opting in through our website, registration forms, or checkout process, you consent to receive SMS and/or MMS text messages from Real Estate Untold. These messages may include program updates, challenge reminders, promotional offers, and other information related to our Services.
Message frequency will vary. Standard message and data rates may apply depending on your mobile carrier and plan. You are not required to consent to receive SMS messages as a condition of purchasing any product or service.

7.2 SMS Opt-Out
You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive a single confirmation message and no further SMS messages will be sent, except as required by law. To re-enroll, reply START or contact us at [email protected].

7.3 Mobile Information Sharing
Mobile opt-in data and consent information, including your phone number and SMS consent status, will not be shared with third parties or affiliates for marketing or promotional purposes. This information is used solely to send you communications you have consented to receive and to maintain records of that consent. Our SMS platform provider (GoHighLevel) may process this data solely to deliver messages on our behalf and is contractually prohibited from using it for any other purpose.

8. Data Retention
We retain your personal information for as long as necessary to provide our Services and comply with legal obligations. If you request deletion of your account or personal data, we will honor that request subject to any legal retention requirements.

9. Your Rights
Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you

Correction: Request correction of inaccurate or incomplete information

Deletion: Request deletion of your personal information

Opt-Out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly

Data Portability: Request your data in a portable format

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

10. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete that information.

11. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

12. Third-Party Links
Our website and communications may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this document and notify you via email if the changes are material. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.

14. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

REU Enterprises LLC dba Real Estate Untold
Email: [email protected]
Website: www.reuntold.com
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